How Montway Handles Damage Claims: A Complete 2025 Guide for Shippers
🚗 Introduction: Shipping a vehicle across states or coast-to-coast is a logistical feat—but what happens if your car arrives with a dent, scratch, or worse? While most shipments go smoothly, damage can occur during loading, unloading, or transit. That’s why understanding how Montway Auto Transport handles damage claims is critical for any shipper—especially those transporting high-value, classic, or sentimental vehicles. Montway doesn’t operate as a carrier. It’s a licensed broker, meaning it connects customers with vetted, insured transport companies. So while Montway facilitates the claims process, the actual liability and payout typically fall on the assigned carrier. This guide walks you through every step of the claims process, what’s covered, what’s not, and how to protect yourself before booking. 🧾 Step-by-Step: How Montway’s Damage Claim Process Works ✅ Step 1: Inspect Your Vehicle at Delivery The most important moment in the claims process is delivery inspection....